Privacy policy

Last updated: August 14, 2025

At Wayanora, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our store and website, including all related content, features, products, and services (the "Services").

Wayanora is powered by Shopify, which enables us to provide the Services to you. By using and accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

ย 

Personal Information We Collect

ย 

We may collect or process the following categories of personal information, depending on how you interact with our Services and as permitted by applicable law:

  • Contact and Account Information: Your name, address, billing address, shipping address, phone number, email address, username, and password.

  • Financial Information: Credit card, debit card, and financial account numbers, payment card information, and transaction details necessary to process your payments.

  • Transaction Information: Details about the items you view, add to your cart, or purchase, as well as your past transactions, returns, and exchanges.

  • Communications: Information you provide when you communicate with us, such as through customer support inquiries.

  • Device and Usage Information: Information about your device, browser, or network connection, your IP address, unique identifiers, and how and when you interact with our Services.

We collect this information directly from you when you use our Services, automatically through your device (using technologies like cookies), and from our service providers or other third parties.

ย 

How We Use Your Personal Information

ย 

We use your personal information for the following purposes:

  • To Provide and Improve the Services: We use your information to fulfill your orders, process payments, manage your account, arrange for shipping and returns, and to personalize your shopping experience by recommending products.

  • For Marketing and Advertising: We may use your information to send you promotional communications and show you online advertisements for products and services based on your activity on our store.

  • For Security and Fraud Prevention: We use your personal information to authenticate your account, secure your payment and shopping experience, and to detect, investigate, and prevent fraudulent or malicious activity.

  • To Communicate with You: We use your information to provide customer support and respond to your inquiries.

  • For Legal Reasons: We may use your information to comply with legal obligations, respond to legal processes, and enforce our terms and policies.

ย 

How We Disclose Personal Information

ย 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify and Other Service Providers: We share your information with Shopify, as well as other vendors and third parties who perform services on our behalf (e.g., payment processing, shipping, data analytics, and IT management).

  • With Business and Marketing Partners: We may share your information with partners to provide marketing services and advertise to you, which may include personalized advertising based on your online activity.

  • For Business Transactions: We may disclose your information in connection with a business transaction, such as a merger or bankruptcy.

  • For Legal and Security Reasons: We may disclose your information to comply with legal requests, enforce our terms, or protect the rights and safety of our Services and users.

ย 

Relationship with Shopify

ย 

Our Services are hosted by Shopify. When you use our store, Shopify collects and processes your personal information to provide and improve the Services. To learn more about how Shopify uses your personal information and your rights, you can visit the Shopify Consumer Privacy Policy and their Privacy Portal.

ย 

Your Rights and Choices

ย 

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Delete: You may request that we delete your personal information.

  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you.

  • Right to Portability: You may have the right to receive a copy of your personal information in a portable format.

  • Communication Preferences: You can opt out of receiving promotional emails at any time by using the unsubscribe link in our emails. Please note that you will still receive non-promotional emails related to your account or orders.

To exercise these rights, please contact us using the information below.

ย 

Children's Data

ย 

Our Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with their information, please contact us to have it deleted.

ย 

Security and Data Retention

ย 

We implement industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet is 100% secure. We retain your personal information for as long as necessary to maintain your account, provide you with Services, comply with legal obligations, and enforce our policies.

ย 

Changes to This Privacy Policy

ย 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date.

ย 

Contact Us

ย 

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

  • Email: info.wayanora@gmail.com

  • Address: Sreedharan Store, Opp Govt Higher Secondary School Prapoyil, Kannur, KL, 670511, IN